You can conveniently pay your bills and manage all your DST accounts from the safety of your own home with MyDST.

Download the MyDST app today:

Or you can go to our MyDST Website here.

Learn More >

You can buy add-ons:

For Easi, by dialing *133# or via MyDST app and website.

For Mobi and Freedom, by dialing *433# or via MyDST app and website.

For Infinity, via MyDST app and website only.

Download the MyDST app today:

Or you can go to our MyDST Website here.

Learn More >

The temporary branch opening hours are as follows:

Alternatively, you can pay your bills online via the MyDST app and website. Learn More >

Listed below is/are the cause you can donate to:

1. Tabung Dana Pengiran Muda Mahkota Al-Muhtadee Billah untuk Anak-Anak Yatim, starting from 14th December 2022 until 14th September 2023.
KEYWORD: ‘DANA’

2. Tabung Dana bagi Pembinaan Masjid, starting from 21st March 2023 until 20th December 2023.
KEYWORD: ‘MASJID’

This list will be updated once new funds will be available for you to donate.

You can donate by:

1. Sending an SMS text to 38111 with the donation keyword and the amount you wish to donate. e.g. Donate to COVID-19 Relief Fund, type ‘TABUNG10’ and send it to 38111.

2. You can also donate via MyDST app and website. All you have to do is click on the ‘Add Ons’ button and click ‘Donation’

Download the MyDST app today:

Or you can go to our MyDST Website here.

Learn More >

You can donate $1, $5, $10, $15, $20, $50, $100 to all the donation funds

Yes, all the amount collected will be 100% donated to the respective donation funds.

Direct Debit is a service we offer for our Postpaid subscribers, where you can automatically pay your bills through the deduction of your debit or credit card

You can apply to this service by visiting your nearest DST branch.

At the moment, you can only apply to this service at any DST branches. However, we are currently looking into how we can provide this service via online. Stay tuned!

Yes, both personal and corporate accounts will be able to apply for this service.

You will need to provide a copy of your valid Identification Card (IC) to apply.

Your company representative will need to provide a copy of their Identification Card (IC), an authorization letter with the company’s letterhead, stamp, and the director’s signature to apply.

You will need to present an active debit or credit card and the expiry of the card must not be less than 6 months. We accept debit and credit cards from any banks (VISA or MASTERCARD)

Yes, you can link several accounts under one bank account.

Note: Actual number of accounts will be subjected to terms and conditions.

No, your bill will be deducted every month according to your bill cycle.

You will need to contact our DSTCare 151 or visit your nearest DST branch to inform that your debit or credit card has expired or is reported stolen to get your card details updated to continue using our Direct Debit service.

Switch to DST is a service that allows you to keep your current phone number (for both mobile and fixed number) when you decide to switch from your current service provider to DST.

Click here to Switch to DST.

You can Switch to DST:

1. Even when you still have an ongoing contract

2. As long as you don’t have outstanding bills with your current service provider

3. Without having to contact your existing service provider.

Check out our amazing Switch to DST offers here.

Anybody who has an active mobile or fixed line service with other service providers can Switch to DST. Switch Now

You will only need to provide us with a copy of your IC.

The requirements to Switch to DST are as follows;

1. The number you want to Switch must be active when you request to Switch

2. You must pay all your outstanding bills

Yes, the account holder must be the one to make the Switch request.

You will receive an SMS notification once your number has been successfully Switched to DST.

All add-ons from your previous service provider will no longer be valid once you have successfully Switched to DST. Switch Now

Yes, you will still be able to use the service provided by your current service provider. However, you will need to pay for the service you have used during this period to your current service provider.

Easi is DST’s Mobile Prepaid plan that you can get at $0 with a $10 Easi Recharge for activation. With Easi, there’s a wide selection of Add-On Data for you to enjoy.

You wilI only need to pay for our Easi, $0 for the SIM card and $10 Easi Recharge for the activation of the SIM card.

Any remaining credit balance will be lost when you have successfully Switched to DST.

Mobi is DST’s Mobile Postpaid plan that offer more data and more value with affordable monthly plans with various selection of bundles to choose from.

No, the Switch your number services is FREE. You wilI only need to pay for Mobi’s registration fees based on which Mobi plan you have chosen.

Freedom is DST’s Internet on the Go, Mobile Broadband service that offers a data only plan. It’s easy, portable and convenient to bring anywhere.

No, the Switch your number services is FREE. You will only need to pay for Freedom’s registration fees based on which Freedom plan you have chosen.

Infinity is DST’s WiFi at Home service which offers affordable plans that cater to everyone. For as low as $38 for the base plan with 350GB monthly and as low as $148 for our Banar2 Unlimited plan.

Check out our latest Switch to Infinity offers by clicking the button below:

What are you waiting for?

No, the Switch your number services is FREE. You will only need to pay for Infinity’s registration fees based on which Infinity plan you have chosen.

Yes, you will be able to switch to DST. However, since DST Infinity uses Fibre service, your current Copper Service will need to be switched to Fibre which has an installation fee of $100. Switch Now

Note: If you subscribed to any DST Infinity contract plan, the $100 installation fee will be waived.

We will notify you of the successful Switch and we will ask for the OTP code sent to you. After that, you’re good to go! Switch Now

Note: there will be a maximum of 3 hours Internet downtime during this process. You can let us know if you need to request a specific time and we will try to accommodate.

To give you a better experience on the app and website, we have upgraded and added the features below:

a. Profile Settings has been added, where you can:
– View your registered MyDST Email Address and User ID
– Change your Profile Name
– Change your Password
– Change your PIN

b. Unlink Account(s)
You can now easily Unlink Account(s) straight from MyDST

Follow the steps below to view:

a. On the Home Screen, click ‘More’ on the bottom right corner

b. Under ‘Settings’, click ‘Profile’

c. Once on the Profile Settings Page, you will be able to view your Email Address and User ID

Follow the steps below to change your Profile Name:

a. On the Home Screen, click ‘More’ on the bottom right corner

b. Under ‘Settings’, click ‘Profile’

c. Click ‘Profile Name’

d. Enter your desired ‘First Name’ and ‘Last Name’

e. Click ‘Save Changes’

*Your Profile Name will be displayed on your Home Screen

You will still be able to manage your DST accounts with the existing features below:

a. Bill Payments

b. Easi Recharge

c. Purchase Add-On

d. Make Donations

e. Link Number(s)

The features listed below have not been made available in the new version yet:

a. Easi Recharge History

b. Prepaid Usage History

c. Value Added Services (VAS) Subscription – Roaming

d. Loyalty Points Redemption

These features might not be available on the new app version but please rest assured that we are doing our best to give you the best app experience. Stay tuned!

If you have any feedback, please let us know by filling in the form here.

a. Pay Bills

b. View Bill Statement

c. Download Bill Statement

d. View Current Bill Status

e. View your Plan

f. View Data Usage History

g. View Voice Call Details

h. Purchase Add-ons

*For Voice Call Details, it will only record usage details starting from 28th July 2021.

a. Purchase Easi Recharge

b. View Credit Balance

c. View Usage Summary

d. Purchase Add-Ons

Download the MyDST app today:

You can go to our MyDST Website here.

Learn More >

After you have successfully downloaded the app, follow the steps below to register to MyDST:

a. Click ‘Create account’

b. Select the ‘Service Type’ and Enter the ‘Service Number’

c. Enter the 6-digit OTP sent to ‘Verify your Account’

– For Easi and Mobi, it will be sent to your Mobile Number

– For Freedom and Infinity, it will be sent to your registered email address

d. Enter your ‘Email Address, ‘User ID’ and Personal Details

e. Login to MyDST with the ‘Temporary Password’ sent to your email *You can change the password once you have successfully log in to MyDST

Steps to reset your password without logging in to MyDST?

a. On the login page, click ‘Forgot Your Password?’

b. Enter your existing MyDST User ID and click ‘Continue’

c. A Temporary Password will be sent to your registered email.

d. Enter the Temporary Password on the login page

e. Change the Temporary Password to your desired password and click ‘Update’

Steps to change your password when logged in to MyDST?

a. On the Home Screen, click ‘More’ on the bottom right corner

b. Under ‘Settings’, click ‘Profile’

c. Click ‘Password’ and ‘Resend OTP’

d. The OTP will be send to your registered email

e. Enter the OTP and click ‘Confirm’ to verify your account

f. Enter your new password according to the requirements and click ‘Save New Password’

Password Requirements:
– At least 8 characters
– At least 1 uppercase letter
– At least 1 lowercase letter
– At 1 numeric character
– New and Confirm Password must match
*Special characters are optional

Follow the steps below to change your 6-digit PIN:

a. On the Home Screen, click ‘More’ on the bottom right corner

b. Under ‘Settings’, click ‘Profile’

c. Click ‘PIN’ and ‘Resend OTP’

d. The OTP will be send to your registered email

e. Enter the OTP and click ‘Confirm’ to verify your account

f. Enter your new PIN and click ‘Confirm’

You can login to your MyDST account using your registered Email Address or User ID

If you have entered the wrong password FIVE (5) times in a row, your account will be locked for FIVE (5) minutes. During this time you will not be able to login and perform ‘Forget your password’

After the FIVE (5) minutes is up, your account will automatically be unlocked. You can attempt to login again or reset your password to continue using MyDST.

We accept payments from valid Credit/Debit MasterCards and Visa cards.

Follow the steps below to pay your bill using MyDST:

a. Click ‘Pay Now’

b. Select your payment method and click ‘Proceed’

c. Enter your complete card details and click ‘Pay now’

d. Once your payment is received, you’ll be notified that your payment is successful

Download the MyDST app to conveniently pay your bills online:

You can drop us a message here, our team will be happy to assist you.

Follow the steps below to download your Bill Statements:

a. Click on ‘View Bill’

b. View Previous Bills

c. Select on the month of the bill statement that you want to download

d. Click view to allow download of the bill statement you want in PDF format.

Yes, any services linked to your MyDST account will still be linked as per the old version

Follow the steps below to link your number(s):

a. On the Home Screen, click ‘Account’ on the bottom right side

b. Click ‘Manage’ and ‘+ Add Another Account’

c. Select the ‘Service Type’ (e.g. Infinity)

d. Enter your DST number

e. Click ‘Continue’

f. An OTP (One-Time-Password) will be sent to you via:
– SMS for Easi and Mobi numbers
– Email for Freedom and Infinity numbers

g. Enter the OTP and click ‘Submit’ to verify your DST number.

Follow the steps below to unlink your number(s):

a. On the Home Screen, click ‘Account’ on the bottom right side

b. Click ‘Manage’ and ‘Unlink’ any account(s)

c. Enter the OTP sent to your email and click ‘Confirm OTP’ to verify your account

Yes, you can link multiple numbers to your MyDST account

No, ONE (1) number can be linked to ONE (1) MyDST account only.

You will automatically be redirected to add/link any DST services into your MyDST account.

*Any inactive DST accounts will be removed automatically from your MyDST account.

You can register to our Infinity at:

1. DST Website here

2. DST Branches

3. DST Exclusive Dealers. Learn More >

4. DST Sales Agents

You don’t need to make any payments when registering. You will be billed your first payment within 14 days from the day of your first invoice. Register Now

Note: the invoice will be send to your registered email address.

Please refer below for what you will be charged in your first bill, for New and Switch to DST Subscribers:

1. One (1) month advance rental
2. Deposit (Depends on which plan you choose)
3. $10 for Fixed Line

Note: Non-Bruneians will have to pay $100 for the deposit.

New installation applies to premises with No Internet Service.

You must provide the correct information especially on the installation address to check fiber availability and to upload the correct IC.

Note: New Infinity installation only applies to those locations that has no Internet service. If your location has this issue, you will need to provide us the correct and complete information in order for us to check whether or not your location is Fibre ready.

There will be no installation fees charged to those who have signed up for the 24 months contract. Register Now

Your location or permises is not limited to have one broadband subscription, if you wish to have two or more subscription you may do so. However, in order to have more than one broadband subscription in your premises, you will need to provide supporting documents such as your bank statement or salary slip.

You can pay your bills via:

1. MyDST Website here

2. MyDST app

3. DST Branches

4. DST Exclusive Dealers. Learn More >

5. DST Sales Agents

You will be billed on the 1st day of every month.

Your Infinity service will be suspended and you will be charged with $5 for the late payment fee.

Download MyDST app to pay bills on time:

The $10 monthly fee for voice is a mandatory service charged by UNN. Please note that, any calls made using this voice service will be charge seperately except for any incoming and emergency calls (i.e. the 3-digit call centres)

Once your Infinity service has been activated, you will be able to receive incoming call to your house phone. There are also other services you can request to activate, such as:

1. Outgoing Calls

2. IDD

3. Fax Service

Note: these services can only be activated at DST branches

You will be charged with $0.05 per minute for any local calls including calling to other mobile network providers.

Yes, the standard package is inclusive of voice calls.

Note: It is a mandatory service provided by UNN

You can use other brand’s cordless phone, provided that it is approved by AITI.

Yes, all the other services will be terminated as well.

A Termination Point (TP) box and Modem (ONT) will be installed at your premises during the installation appointment. Note: the modem (ONT) installed is capable to provide you with a basic WiFi connection within your premises.

Your current modem (ONT) will still be used as your Infinity modem as it uses the same FTTH infrastructure. It will only be subjected to change if deemed necessary by UNN.

If you have any problems with your device, you can bring your device to the service centres, where skilled technicians can help arrange a repair or replacement. Note that if your device is replaced, your warranty will automatically end.

You can use other brand’s cordless phone, provided that it is approved by AITI.

The channeling of walls or compound will only be done if it is necessary in order to provide the Infinity service. Please note that if this is required, you will be briefed and our team will only proceed once you have signed the consent form. After the channeling of the walls or compound is completed, you will need to sign an acceptance form to confirm that you are satisfied with the outcome.

Drilling to connect the Infinity service will depend on the structure of your premises. If drilling is required, UNN’s installation team will advise you on the drilling and also the location. Please note, drilling will only be carried out if you give us your consent.

Yes, your homeowner will need to be well informed as a written permission from them will be required to proceed with the installation if your unit is not Fibre ready

Moving to new address is considered as a new installation and it is subject to installation cost of $100. If the new address provided is fibre ready, we will transfer your contract to the new area and you will need to submit a new order for the relocation of the service. Please contact DSTCare 151 or drop us a message here should you have any inquiry.

You can manage your Infinity account conveniently with MyDST.

Download the MyDST app today:

Or you can go to our MyDST Website here.

Learn More >

Any remaining data balance will not be carried forward to the next month. Your data quota will be refreshed every 1st of the month.

If you are unable to connect or there is no Internet service, we kindly suggest you to switch off your modem (ONT) for 10 minutes. If the problem still persists, please contact DSTCare 151 or drop us a message here to lodge a complaint.

Once you have fully utilized your local data bundle, your Internet speed will be regulated to not higher than 1Mbps but you can still enjoy unlimited internet experience without any additional charges. However, you can purchase add-on data via MyDST app or MyDST website to revert back your speed.

Yes, you will be charged with a penalty of $250 for early termination.

Add-ons are data packages that serves as a supplement to your existing data plan/bundle. Learn More >

You can buy the Infinity add-ons via MyDST app and website.

Download the MyDST app today:

The amount to bought for the add-on will be charged to your monthly bill.

You are only allowed to purchase ONE (1) add-on at a time.

No, once you have bought an add-on you will not be able to cancel it.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

No, the add-on subscription will not be automatically renewed upon its expiry.

No, you will not be able to use your add-on until your account has been unbarred. Note: The validity of your add-on will remain the same.

You can check your add-on via MyDST app and website.

Yes, you will be notified via an SMS notification once your add-on is utilised by 80% and once it has been fully utilised (100%). Note: You will not receive an SMS notification once your add-on data package expires.

The Easi SIM card is $0 and a $10 Easi Recharge for account activation. You can use the $10 credit balance to buy add-ons!

Note: You will need to recharge your Easi for the first time within 30 days from the day of your SIM activation date.

You can get the Easi SIM Pack at:

1. DST Website here

2. DST Branches. Learn More >

3. DST Exclusive Dealers. Learn More >

4. DST Sales Agents

Please note that as a regulatory control in Brunei, it is a mandatory requirement to register all new Easi numbers at the time of purchase

You will need to recharge your Easi SIM card with a $10 Easi Recharge and call any number to activate it.

If you have activated your Easi SIM card but did not register the number, you will receive an SMS notification reminder. If you did not register your number within 7 days after activation, your number will be blocked until you have registered.

Dial the USSD codes below to:

Check your credit balance – *102#

Recharge your number – *103*(12-digit PIN number)#

Last call details – *104#

Credit transfer – *105*(Easi mobile number)*(credit transfer denomination)#

Check your credit bonus – *106#

Recharge another Easi number – *107*(Easi mobile number*(12-digit PIN number)#

Credit conversion – *109#

Check and purchase add-on data packages – *133#

Note: If your credit recharge attempts have failed 3 times, your number will be barred and you will need to contact 151 for assistance.

Outgoing Calls

• PEAK – Mondays to Fridays (06:00:00 – 18:59:59) – $0.20/minute
• OFF-PEAK – Mondays to Fridays (19:00:00 – 05:59:59) – $0.10/minute
• WEEKEND – Saturdays to Sundays (00:00:00 – 23:59:59) – $0.10/minute

Short Message Services (SMS):

• DST to DST or other local mobile operators – B$0.03/SMS

Data / Internet Access:

• B$0.01/200KB

DST has implemented a “Fair Usage Policy (FUP)” Data Usage Limits to maintain the quality of mobile data service. This is to ensure that all our subscribers have an equal opportunity to enjoy DST network.

Add-ons are data packages that serves as a supplement to your existing data plan/bundle.

You can buy the Easi add-ons by dialing *133# or via MyDST app and website.

The amount to bought for the add-on will be deducted from your credit balance.

You are only allowed to purchase ONE (1) add-on at a time.

No, once you have bought an add-on you will not be able to cancel it.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

No, the add-on subscription will not be automatically renewed upon its expiry.

Yes, you can still utilise your add-on if your credit balance is zero.

You can check your add-on by dialing *133# or via MyDST app and website.

Yes, you will be notified via an SMS notification once your add-on is utilised by 80% and once it has been fully utilised (100%).

Note: You will not receive an SMS notification once your add-on data package expires.

No, you will not able to buy a new Combo plan. However, you will only be able to buy a new Combo plan once you have utilise all your bundles (Voice, SMS and Data) or once it expires, whichever comes first.

Yes, you can buy an add-on on top of your active Easi Combo plan. However, you will not be able to buy additional add-on if you are currently on an active add-on.

The data bundle with the shorter remaining validity period will be utilised first.

The Easi Tourist SIM pack is $15, which includes 3GB local data and $3 credit bonus for local voice calls and SMS valid for 7 days from the activation date.

The Easi Tourist SIM is only valid for 30 days and once the 30 days is up, the SIM will automatically expire. During this 30 day period, you can recharge your credit balance anytime to continue using our services.

Note: If you’re staying in Brunei for more than 30 days, you may buy our $0 Easi SIM pack. Learn More >

Once you’ve landed in Brunei, turn right at the arrivals and you’ll see our DST Airport branch! Our sales representative will be happy to assist you in the registration process.

If you’re in a rush and haven’t managed to get your SIM, don’t worry. You can still get one at any of our selected DST Branches.

Don’t forget to bring your passport and travel documents with you.

Activating your SIM is simple. Make your first call or text and your SIM should be good to go.

The Easi Tourist SIM pack is $15, which includes 3GB local data and $3 credit bonus for local voice calls and SMS valid for 7 days from the activation date.

The services offered for our Easi Tourist SIM Pack are:

1. Incoming and outgoing calls

2. Incoming and outgoing SMS

3. Data services i.e. Internet browsing

Dial the USSD codes below to:

Check your credit balance – *102#

Recharge your number – *103*(12-digit PIN number)#

Last call details – *104#

Check your credit bonus – *106#

Recharge another Easi number – *107*(Easi mobile number*(12-digit PIN number)#

Check and purchase add-on data packages – *133#

Note: If your credit recharge attempts have failed 3 times, your number will be barred and you will need to contact 151 for assistance.

You can check your bonus credit by dialing *106# or via MyDST app and website.

You can check your add-on balance by dialing *133# or via MyDST app and website.

Yes, you will be notified via an SMS notification once your add-on is utilised by 50%, 80% and once it has been fully utilised (100%).

The services below are not available for our Easi Tourist SIM Pack subscribers:

1. Credit transfer to other Prepaid Easi numbers

2. Roaming services

3. The number of validity days for your credit balance will not be accumulated upon the recharge of your credit

4. Credit bonus

Yes, you can make IDD calls by using our ’00’ or ’099’ published rates or IDD ‘095’ at B$0.50, $0.70 per minute depending on the country. For more information on our International services including rates and charges, click here.

No, you will not be able to upgrade or migrate your Easi Tourist SIM Pack to Mobi.

The data roaming add-on is a data roaming package that allows our Easi subscribers to utilise data whilst being in Singapore and Malaysia without having the need to change their SIM card (only applicable with DST roaming partners).

Dial *110# and you will be directed to a menu of the available data roaming add-ons.

Note: You will also be able to check your data roaming add-on balance and validity by dialing *110#.

The amount to purchase the data roaming add-on package will be deducted from your credit balance.

You will receive an SMS notification to notify you that you have successfully purchased a data roaming add-on package.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package regardless of the time zone. For example, if the add-on data package is valid for 3 day (72 hours) and the time of the purchase is at 1PM, then the add-on data package will expire in the next 3 days at 12:59PM.

We advise you to restart your handset and to manually re-select the preferred network. If the problem persists, please contact our DSTCare at +6738987151 for further assistance.

Please contact our DSTCare at +6738987151 if you’ve encounted any issues while abroad and for further assistance.

You can register to Mobi at:

1. DST Website here

2. DST Branches

3. DST Exclusive Dealers. Learn More >

4. DST Sales Agents

Please refer below for the registration fees for our Mobi:

For New and Switch to DST Subscribers:

1. One (1) month advance rental

2. Deposit (Depends on which plan you choose)

For Easi to Mobi Subscribers:

1. One (1) month advance rental

2. Deposit (Depends on which plan you choose)

3. $10 migration fee

The registration fee for the Mobi plans are as below:

Yes, you may use the free local calls and SMS to contact other local mobile service providers.

Dial the USSD codes below to:

Check your local calls, SMS and data balance – *401#

Check your current bill – *402#

Check and purchase data roaming add-ons – *410#

Check and purchase add-on data packages – *433#

Yes, you will be notified via an SMS notification once you have utilised your monthly local data bundle by 80% and once it has been fully utilised (100%).

You will receive an SMS notification 1 week before your contract ends.

You will be charged $0.01/200KB after fully utilizing your data bundle if you’re on: – Mobi 18, Mobi 30 and Mobi 50 If you’re on Mobi 80, there will be no additional charges ($0.00) after fully utilizing your data bundle. Fair Usage Policy applies.

Yes – you can get your call detail records printed and you will be charged with $2 per page which will include up to 25 records. The records will be limited up to the past three months only.

Yes, there is a one-time $10 charge for the downgrade and this will be reflected in your next bill statement.

You can pay your bills via:

1. MyDST Website here

2. MyDST app

3. DST Branches

4. DST Exclusive Dealers. Learn More >

5. DST Sales Agents

Add-ons are data packages that serves as a supplement to your existing data plan/bundle.

You can buy the Mobi add-ons by dialing *433# or via MyDST app or website.

The amount to bought for the add-on will be charged to your monthly bill.

No, you are only allowed to purchase ONE (1) add-on at a time.

No, once you have bought an add-on you will not be able to cancel it.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

No, the add-on subscription will not be automatically renewed upon its expiry.

No, you will not be able to use your add-on until your account has been unbarred. Note: The validity of your add-on will remain the same.

You can check your add-on by dialing *433# or via MyDST app or website.

Yes, you will be notified via an SMS notification once your add-on is utilised by 80% and once it has been fully utilised (100%). Note: You will not receive an SMS notification once your add-on data package expires.

For Mobi30 and Mobi50 subscribers, you will be charged at $0.01/200KB after fully utilising your data bundle.

For Mobi80, you will not be charged with additional charges but your speed will be regulated to not more than 512kbps

The data bundle with the shorter remaining validity period will be utilised first.

The data roaming add-on is a data roaming package that allows our Mobi subscribers to utilise data whilst being in Singapore and Malaysia without having the need to change their SIM card (only applicable with DST roaming partners).

Dial *410# and you will be directed to a menu of the available data roaming add-ons.

Note: You will also be able to check your data roaming add-on balance and validity by dialing *410#

The amount to purchase the data roaming add-on package will be deducted from your credit balance.

You will receive an SMS notification to notify you that you have successfully purchased a data roaming add-on package.

The validity period is measured/counted to the exact minute of the predetermined validity period of each package regardless of the time zone. For example, if the add-on data package is valid for 3 day (72 hours) and the time of the purchase is at 1PM, then the add-on data package will expire in the next 3 days at 12:59PM.

We advise you to restart your handset and to manually re-select the preferred network. If the problem persists, please contact our DSTCare at +6738987151 for further assistance.

Please contact our DSTCare at +6738987151 if you’ve encounted any issues while abroad and for further assistance.

The Mobi Device Bundle is available for new registration, Switch to DST, Easi to Mobi and existing Mobi subscribers.

Register today here.

The Mobi Device Bundle is available with Mobi 30, Mobi 50 and Mobi 80 only.

Get it today here.

The available devices are running on a first-come, first-serve basis while stock lasts. Don’t wait!

Yes – the contract period is 24 months, except for the Apple Watch Bundle which has a contract period of 12-months.

The Mobi Device Bundle is available online here.

Please refer below for the registration fees:

Terms & Conditions:
* Deposit for contract guarantee applies to Non-Bruneian ONLY.
** Applicable to new Easi-to-Mobi registration ONLY.
** The Upfront Payment will depend on which device you choose. Check here for the list.

Just one! Please ensure you do not have any overdue or outstanding charges (more than 30 days late) for your current service provider.

Remember, you can Switch to DST even if you have another contract with a different provider. Plus, you don’t need to contact your service provider to Switch – we do that for you!

You will be subjected to pay a penalty fee for early contract termination if you wish to subscribe to another Mobi Device Bundle. However, your penalty will only be waived if you have less than 90 days from your contract expiry and is subscribed to either Mobi 50 or Mobi 80

Your device will be delivered to your doorsteps within 2 to 4 working days.

No, the delivery service is free of charge.

No, this bundled package is not available for “Pick-up”

Please refer below for the devices’ warranty period:

1. For Apple devices – a 1 Year Apple Limited Warranty
2. For Samsung devices – 1 Year Warranty

If you have any problems with your device, you can bring your device to the respective addresses below, where skilled technicians can help arrange a repair or replacement. Note that if your device is replaced, your warranty will automatically end.

For all our Apple devices, the service centre is at:
AV Electronics,
Spg 88, Unit 27-28,
Block B, Ground and 1st Floor
Bangunan Awg Hj Ahmad bin Awg Hj Hassan & Anak-Anak
Kg Kiulap, BE1518

For our Samsung devices, the service centre is at:
Incomm Customer Service
Unit 6 & 7, Block D,
Abdul Razak Complex,
Jalan Gadong, BSB BE3519

You can register to Freedom at:

1. DST Website here

2. DST Branches

3. DST Exclusive Dealers. Learn More >

4. DST Sales Agents

Please refer below for the registration fees for our Freedom:

For New and Switch to DST Subscribers:

1. One (1) month advance rental

2. Deposit (Depends on which plan you choose)

The registration fee for the Freedom plans are as below:

Dial the USSD codes below to:

Check your local data balance – *401#

Check your current bill – *402#

Check and purchase add-on data packages – *433#

Once you have fully utilised your monthly local data bundle, your Internet connection will be suspended. Note: You can purchase add-on data to continue using our Freedom service. More info on Freedom Add-Ons here.

Yes, you will be notified via an SMS notification once you have utilised your monthly local data bundle by 80% and once it has been fully utilised (100%).

Yes, there is a one-time $10 charge for the downgrade and this will be reflected in your next bill statement.

Add-ons are data packages that serves as a supplement to your existing data plan/bundle.

You can buy the Freedom add-ons by dialing *433# or via MyDST app or website.

The amount to bought for the add-on will be charged to your monthly bill

EduPack add-on is a value add-on data package introduced specifically for the use of e-learning applications and platforms which are used by educational institutions for online learning purposes. Below is the list of the e-learning applications and platforms that are covered by the EduPack add-on, which are defined and identified by the Ministry of Education (MOE) as of 29th November 2021:

1. OneDrive
2. Zoom
3. Google Drive
4. Microsoft Teams
5. Google Classroom
6. Google Hangout Meets
7. https://teachbrunei.moe.gov.bn
8. http://resource.moe.gov.bn
9. https://ubd.instructure.com
10. http://moodle.utb.edu.bn
11. https://institutteknologibrunei.sharepoint.com
12. https://institutteknologibrunei-my.sharepoint.com
13. http://www.unissa.edu.bn/lms
14. https://lms.pb.edu.bn/
15. https://politeknik365.sharepoint.com
16. https://politeknik365-my.sharepoint.com
17. https://ibtebrunei.sharepoint.com
18. https://ibtebrunei-my.sharepoint.com
19. https://jis.fireflycloud.asia
20. https://www.isb.edu.bn
21. https://isbpre-kindergartenblog.blogspot.com/
22. https://isbkindergartenblog.blogspot.com/
23. https://isbreceptionblog.blogspot.com/
24. https://isbyr1blog.blogspot.com/
25. https://isbyr2blog.blogspot.com/
26. https://isbyr3blog.blogspot.com/
27. https://acisbedu-my.sharepoint.com
28. https://acisbedu.sharepoint.com
29. https://isbrunei.edulinkone.com
30. https://isbrunei.managebac.com
31. www.ccctmacademy.edu.bn
32. http://kemudainstitute.com/index.php/lms/
33. http://lms.kolejigs.com/
34. http://lcb.kcbonline.org/moodle/login/index.php
35. https://mvpuat.itrackglobal.com/
36. https://uniecvirtual.unitar.my/
37. https://jpibrunei.sharepoint.com
38. https://jpibrunei-my.sharepoint
39. Microsoft OneNote
40. www.office.com
41. https://www.google.com/forms/about/
42. https://padlet.com/
43. https://readtheory.org/
44. https://kahoot.com/
45. https://kahoot.it/
46. https://www.skype.com/
47. https://wordwall.net/
48. https://quizizz.com/
49. https://quizlet.com/
50. https://www.khanacademy.org/
51. http://liveworksheet.com/
52. https://www.mentimeter.com/
53. https://info.flipgrid.com/
54. www.cie.org
55. https://www.cambridgeinternational.org/
56. https://ptetchemistry.wordpress.com/
57. https://web.seesaw.me/
58. https://www.joyfulkidsmontessoribrunei.com/
59. https://app.edu.buncee.com/
60. https://prezi.com/
61. https://www.sli.do/
62. http://eduwebtv.moe.edu.my/
63. https://www.instructure.com/canvas
64. https://learn.canvas.net/login/canvas
65. https://jamboard.google.com/
66. https://www.gingerlabs.com/
67. https://www.brainscape.com/
68. https://codecombat.com/
69. https://codehs.com/
70. https://www.edulinkone.com/
71. https://eslfast.com/
72. https://www.gimkit.com/
73. https://idea.org.uk/
74. https://www.inthinking.net/
75. https://language-gym.com/
76. https://www.managebac.com/
77. http://www.easiteach.com/eng/
78. https://wordwellbooks.com/
79. https://www.musicfirst.co.uk/
80. https://www.myimaths.com/
81. https://play.numbots.com/
82. https://www.pearson.com/
83. https://www.physicsandmathstutor.com/
84. https://www.pobble365.com/
85. https://repl.it/
86. https://www.senecalearning.com/
87. https://socrative.com/
88. http://teach-ict.com/
89. https://www.thinkib.net/
90. https://www.ttrsonline.com/
91. https://www.readandspell.com/
92. https://www.tutor2u.net/
93. https://wordpress.com/read
94. https://www.socrative.com/
95. https://www.topmarks.co.uk/
96. https://whiteboard.fi/
97. https://scratch.mit.edu/
98. https://corbettmaths.com/
99. https://www.ictlounge.com/
100. https://edpuzzle.com/
101. https://theartofeducation.edu/
102. https://en.islcollective.com/
103. https://www.easyclass.com/
104. https://www.technologystudent.com/
105. https://www.nearpod.com
106. https://www.math-aids.com/
107. https://www.esllibrary.com/
108. https://www.litcharts.com/
109. https://www.rsc.org/
110. https://www.timeforgeography.co.uk
111. https://www.blendspace.com
112. https://www.abcya.com/
113. https://www.brainpop.com//
114. https://www.dramaresources.com/
115. https://papacambridge.com/
116. https://www.readworks.org/
117. https://phet.colorado.edu/
118. https://www.cambridgeenglish.org/
119. https://www.boomwriter.com
120. https://www.discord.com/
121. https://sasterastudy.weebly.com/
122. https://www.thatquiz.org/
123. https://aliham.moodlehub.com/
124. https://www.educandy.com/
125. https://www.twinkl.com/
126. https://newsineasyenglish.com/
127. https://www.newsinlevels.com/
128. https://learnlearn.uk/
129. https://classroommagazines.scholastic.com/
130. https://www.travelandleisure.com/
131. http://www.artcyclopedia.com/
132. http://www.yahmad.co.uk/
133. https://www.mathsisfun.com/
134. https://www.math-drills.com/
135. https://newbsbsas.com/
136. https://learningenglish.voanews.com/
137. https://mathsmadeeasy.co.uk/
138. https://www.piximaths.co.uk/
139. https://www.transum.org/
140. https://www.footprints-science.co.uk/
141. https://diagnosticquestions.com/
142. https://www.jigsawplanet.com/
143. https://www.weareteachers.com/
144. https://edu.gcfglobal.org/
145. https://www.bossmaths.com/
146. https://www.canva.com/
147. https://classroomscreen.com/
148. https://www.wooclap.com/
149. https://papers.gceguide.com/
150. https://kisialevelgeography.wordpress.com/
151. https://artsandculture.google.com/
152. https://www.teachitgeography.co.uk/
153. https://www.educreations.com/
154. https://www.goformative.com/
155. https://www.allthingstopics.com/
156. https://papers.xtremepape.rs/
157. https://s-cool.co.uk/gcse/geography
158. https://www.internetgeography.net
159. https://sheppardsoftware.com/
160. https://www.gamestolearnenglish.com/
161. https://www.linguascope.com/
162. https://www.oxfordowl.co.uk/
163. https://www.teach-this.com/
164. https://funkypotato.com/scrabble-blast/
165. https://wordpress.com/
166. https://www.education.com/
167. https://prestoplans.com/
168. https://www.onestopenglish.com/
169. http://www.esl-galaxy.com/
170. https://m.busyteacher.org/
171. https://www.shmoop.com/
172. https://www.britishcouncil.com.cy/
173. https://tunasastera.blogspot.com/
174. https://sasteraf4.blogspot.com
175. https://lanteramayu.blogspot.com
176. https://sastweao.blogspot.com
177. https://climatekids.nasa.gov/
178. https://www.stem.org.uk/
179. https://www.powtoon.com/homepage/
180. https://slidesgo.com
181. www.revisesociology.com
182. www.shortcutstv.com
183. http://study.com//li>
184. http://archaeology.about.com//li>
185. https://www.irri.org/
186. https://www.lsuagcenter.com/
187. https://www.agprofessional.com/
188. http://www.businessinsider.com/
189. http://www.ilri.org/
190. http://rstb.royalsocietypublishing.org/
191. https://unfoundation.org/
192. https://www.theguardian.com/
193. https://www.globalcitizen.org/
194. https://www.bookwidgets.com/
195. https://www.ted.com/
196. https://www.nationalgeographic.org/
197. https://www.thoughtco.com/
198. http://www.youris.com/
199. https://evolution.berkeley.edu/
200. https://www.nature.com/
201. http://www.biologypages.info/H/Hardy_Weinberg.html
202. https://www.wiley.com/
203. www.foodafactoflife.org.uk
204. www.biologyinmotion.com/
205. www.biology.arizona.edu/vocabulary
206. www.biologymad.com/
207. www.cellsalive.com/
208. Www.physicsandmathstutors.com
209. Www.Savemyexams.co.uk
210. www.k5learning.com
211. Http://www.preschoolprep.com
212. http://studyladdder.com/
213. https://senaraiperibahasa.com/
214. https://www.e-learningforkids.org/
215. http://www.sciencekids.co.nz/
216. https://www.havefunteaching.com/
217. https://www.mathplayground.com/
218. https://www.homeschoolmath.net/
219. https://www.studyladder.com/
220. https://www.readinga-z.com/
221. https://www.teachyourmonstertoread.com
222. https://www.getepic.com
223. https://starfall.com
224. https://www.timestables.com/
225. https://www.worksheetfun.com/
226. https://www.uniteforliteracy.com/
227. http://www.literactive.com/
228. www.ducksters.com
229. Www.ixl.com/
230. http://www.mathantics.com
231. www.joinmyquiz.com
232. www.maths-drills.com
233. www.math-salamanders.com
234. www.mibsekolahrendah.wordpress.com
235. www.literasibm.wordpress.com
236. www.math-play.com
237. www.maths-aid.com
238. Www.onlinemathlearning.com
239. Www.peacecorps.gov/
240. Www.earthcalender.net/
241. Www.vertex42.com/
242. Http://pbskids.org/
243. www.primaryresources.co.uk
244. www.socrativelearning.com
245. www.sparklebox.co.uk
246. teacherspayteachers.com
247. www.shodor.org/
248. readsworks.org
249. https://evantoh23.wordpress.com/
250. http://www.gcestudybuddy.com/
251. http://www.geographypods.com/
252. https://pastpapers.co/cie/
253. https://www.thegeographeronline.net/
254. https://www.chemguide.co.uk/
255. https://watercoloraffair.com/
256. https://www.mybluprint.com/
257. https://watercolorpainting.com/
258. https://www.cimt.org.uk/
259. https://www.algebra-class.com/
260. https://www.math.com/
261. http://www.bgfl.org/
262. https://www.gophersport.com/
263. https://www.tes.com/
264. https://www.thebalancesmb.com/
265. Https://comsci2020.edublogs.org
266. http://www.mathematicshed.com/
267. https://www.nuffieldfoundation.org/
268. www.mathsworksheetsland.com
269. www.classting.com
270. www.ict-lounge.com
271. Www.igcseict.info
272. https://mrlawsonsclassroom.weebly.com/
273. www.scribbletogether.com
274. www.mathshell.org
275. Www.teachifyme.com
276. Www.maths-only-maths.com
277. Www.slideshare.net
278. www.smsbpe.blogspot.com
279. https://sbcsocialstudies.wixsite.com/
280. http://physicsnet.co.uk/
281. www.mathsantics.com
282. www.maths4everyone.com
283. https://www.iedunote.com/
284. https://www.isbprimarynewsfeed.com
285. https://www.educake.co.uk
286. https://www.JSTOR.org
287. https://www.activelearnprimary.co.uk/
288. http://www.pobble365.com/
289. www.drfrostmaths.com​
290. https://app.eedi.com/​
291. https://www.pearsonactivelearn.com/ap p/Home​
292. www.language-gym.com​
293. ​www.gimkit.com
294. https://acisb.musicfirst.co.uk/app/
295. https://idea.org.uk
296. https://codehs.co
297. https://vlx.pb.edu.bn/
298. https://llt.pb.edu.bn/
299. http://pbopac.pb.edu.bn/
300. https://ibte.edu.bn/elevate/
301. https://creativecloud.adobe.com/
302. https://www.w3schools.com/
303. https://www.wix.com/
304. https://www.weebly.com/
305. http://connect.tafeqld.edu.au
306. http://prezi.com
307. https://achieverselearning.com/
308. https://www.vocabulary.com/
309. https://www.massolit.io/
310. https://myshakespeare.com/
311. https://www.mymaths.co.uk/
312. https://www.educationperfect.com/
313. https://nrich.maths.org/
314. https://mathigon.org/
315. https://www.classpoint.io/
316. https://www.nessy.com
317. https://www.languagenut.com/
318. http://www.onestopenglish.com/
319. https://www.abc.net.au/btn/
320. https://www.linguahouse.com/
321. https://www.clarityenglish.com/
322. https://www.rtbgo.bn/

The EduPack add-ons are available to be purchased by our Easi and Mobi subscribers via MyDST App, MyDST website or USSD *133# (Easi) / *433# (Mobi).

Yes, you can purchase an EduPack add-on even if you still have an active add-on data or Combo Plan.

You can check your add-on data usage via MyDST App, MyDST website or USSD *133# (Easi) / *433# (Mobi).

Download the MyDST app today:

Or you can go to our MyDST Website here.

Yes, you will be notified via an SMS notification once your add-on is utilized by 80% and once more when you have fully utilized it (100%).

You will not be able to purchase more than one EduPack add-on at a time. However, you can purchase an add-on data package or a Combo Plan on top of your active EduPack add-on.

It will depend on what you use your data for. Your EduPack add-on will be utilized when you are accessing any one of the listed e-learning applications and platforms mentioned above, and your normal add-on data package or Combo Plan (if any) will be utilized when you use your data for other purposes.

No, the add-on utilized will depend on what you use your data for. Your EduPack add-on will be utilized when you are accessing any one of the listed e-learning applications and platforms mentioned above, and your normal add-on data package or Combo Plan (if any) will be utilized when you use your data for other purposes.

No, you can continue to enjoy an Internet experience using your normal add-on data package (if any) once you have fully utilized your EduPack add-on.

The EduPack add-ons are only available for our Easi and Mobi subscribers. However as announced by UNN last march, Infinity subscribers are already given a special access to all the eLearning applications and platforms even when your data plan has reached its quota.

Infinity subscribers are given a special access to all the eLearning applications and platforms even when you have fully utilised your monthly data.

OneNote Class Notebook

SharePoint

Outlook (Email)

Teams (Web based and Desktop)

Forms

Stream

Word

Excel

PowerPoint

Whiteboard

Sway

Adobe Creative Cloud (Adobe CC)

Adobe CC Updates

Edmodo

Google Classroom

w3schools

Wix

Weebly

Quizizz

Kahoot!

Moodle

Zoom

Microsoft Office 365

BigBlueButton

GoBrunch

Miro

Stormboard

OBS-Studio

Camstudio

OpenShot

Simple Screen Recorder

MS Powerpoint

WhatsApp

AWW App (Interactive Whiteboard)

Padlet

Apowersoft

Adobe Spark

Bigo Video

Canvas

Skype

Google Apps

Telegram

Blackboard

Edjet.com

LinkedIn Learning

Udemy.com

UBD CANVAS

IBTE LMS

Microsoft Teams

PB LMS

Ed Puzzle

Unissa LMS