INFINITY Add-Ons

Upgrade surfing experience with add-ons customized to fit your lifestyle.

Data Add-Ons

Mobi-on-light
1 Day

 

3GB

$1

Mobi-on-light
3 Days

 

10GB

$3

Mobi-on-light
7 Days

 

30GB

$5

Mobi-on-light
14 Days

 

120GB

$10

Mobi-on-light
30 Days

 

350GB

$25

Mobi-on-light
30 Days

 

1000GB

$70

Superspeed Add-Ons

Mobi-on-light
30 Days

 

100Mbps to 200Mbps

$5

Mobi-on-light
30 Days

 

200Mbps to 300Mbps

$5

Mobi-on-light
30 Days

 

100Mbps to 300Mbps

$10

Mobi-on-light
30 Days

 

200Mbps to 500Mbps

$15

Mobi-on-light
30 Days

 

100Mbps to 500Mbps

$20

Mobi-on-light
30 Days

 

100Mbps to 200Mbps

$5

Mobi-on-light
30 Days

 

100Mbps to 300Mbps

$10

Mobi-on-light
30 Days

 

200Mbps to 300Mbps

$5

*SuperSpeed Add-On will be auto-renewed on the 1st of every month.

Frequently Asked Questions

Infinity Add-On Data Packages

1. How do I purchase an add-on data package for my Infinity?

You can purchase an add-on data package via the MyDST app or mydst.dst.com.bn

2. How do I check my add-on data package balance for my Infinity?

You will not be able to check the balance of your data quota, but you will be able to check how much data you have utilised via the MyDST app or mydst.dst.com.bn

3. How will I be charged when I purchase an add-on data package?

The amount to purchase an add-on data package will be charged to your next monthly bill.

4. If I had purchased an add-on data package, when will the validity period start?

The validity period of your add-on data package will start on the time of purchase. However, you will only be able to utilize it if your main Infinity data quota has been fully utilized.

5. How does the add-on data package validity work?

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

6. Will I be able to purchase 2 add-on data packages at the same time?

Yes, you will be able to purchase more than one (1) add-on data package at a time. However, we would advise you to only purchase one (1) add-on data package at a time to avoid one of your add-ons from expiring without being utilized.

7. Will I be able to cancel my add-on data package subscription?

No, once you have purchased an add-on data package you will not be able to cancel it.

8. Will my add-on data package subscription be renewed automatically?

No, once you have purchased an add-on data package you will not be able to cancel it.

9. Will I be notified if I have fully utilized my add-on data package?

Yes, you will receive a notification once you have utilized your add-on data package by 80% and 100%. However, you will be able to check and keep track of your data usage via the MyDST app or mydst.dst.com.bn

Infinity SuperSpeed Add-On

1. What’s new with Infinity Add-Ons?

You can choose to upgrade your speed to 200Mbps or 300Mbps to enjoy a faster speed experience for as low as $5 monthly.

2. Are the Infinity SuperSpeed Add-ons available for everyone?

The Infinity SuperSpeed Add-on is available for Infinity 38, Infinity 58, Infinity 78 and Infinity 98 only.

3. Where can I purchase the Infinity Add-ons?

You can purchase the Infinity SuperSpeed Add-on through the MyDST app

4. How will I know if my speed has been upgraded?

You will receive an SMS/Email confirmation from us once your speed has been upgraded or changed.

5. When will my new speed be activated?

Your speed will be activated on the 1st of the next month after your Infinity SuperSpeed Add-on has been confirmed.

6. What is the validity period of the Infinity SuperSpeed Add-on?

The Infinity SuperSpeed Add-on will be valid for one month, from the 1st until the end of the month. This add-on will be renewed automatically next month.

7. Will the Infinity SuperSpeed Add-on be auto-renewed every month?

Yes – your Infinity SuperSpeed Add-on will be renewed every 1st of the month.

8. Will I be able to cancel my Infinity SuperSpeed Add-on anytime and is it refundable?

Yes – you can unsubscribe to the add-on anytime through the MyDST app. When you unsubscribe, you will not be refunded but you can still experience the upgraded speed until the end of the month.

9. Where can I check my Infinity speed?

You can check your speed upgrade by doing a speed test at speedtest.net

You can check your upgraded data quota via the MyDST app. Your data quota upgrade will also be displayed in your bills.

10. How do I perform a speed test on my Infinity?

You will need to connect your computer to your Infinity router with a LAN cable and check your speed via speedtest.net. Checking your Internet speed is easy! Simply follow the steps below to perform the speed test:

a. Connect your computer to a LAN port on your modem using an Ethernet cable.
b. Open a web browser and go to http://www.speedtest.net/
c. When you open the website, it will automatically pick a server that is close to your location. If the server selected is far away, you can click ‘Change Server’ and select the one closest to you.
d. Click ‘Go’ to start your speed test.

Reminder, to get the most accurate results:

– Close any programs or apps on your computer that might be using the internet.
– If possible, pause any downloads or uploads.
– Ask others not to use the internet while the test is running.

This will help you see how fast your internet connection really is!

11. Will my data be affected when I subscribe to the Infinity SuperSpeed Add-On?

No – your data will remain unchanged. However, if you have purchased any add-on data before subscribing to the Infinity SuperSpeed Add-on, your add-on data will be removed.

Frequently Asked Questions

Infinity Add-On Data Packages

1. How do I purchase an add-on data package for my Infinity?

You can purchase an add-on data package via the MyDST app or mydst.dst.com.bn

2. How do I check my add-on data package balance for my Infinity?

You will not be able to check the balance of your data quota, but you will be able to check how much data you have utilised via the MyDST app or mydst.dst.com.bn

3. How will I be charged when I purchase an add-on data package?

The amount to purchase an add-on data package will be charged to your next monthly bill.

4. If I had purchased an add-on data package, when will the validity period start?

The validity period of your add-on data package will start on the time of purchase. However, you will only be able to utilize it if your main Infinity data quota has been fully utilized.

5. How does the add-on data package validity work?

The validity period is measured/counted to the exact minute of the predetermined validity period of each package. For example, if the add-on data package is valid for 1 day (24 hours) and the time of the purchase is at 10:59 AM, then the add-on data package will expire at 10: 58 AM the next day.

6. Will I be able to purchase 2 add-on data packages at the same time?

Yes, you will be able to purchase more than one (1) add-on data package at a time. However, we would advise you to only purchase one (1) add-on data package at a time to avoid one of your add-ons from expiring without being utilized.

7. Will I be able to cancel my add-on data package subscription?

No, once you have purchased an add-on data package you will not be able to cancel it.

8. Will my add-on data package subscription be renewed automatically?

No, once you have purchased an add-on data package you will not be able to cancel it.

9. Will I be notified if I have fully utilized my add-on data package?

Yes, you will receive a notification once you have utilized your add-on data package by 80% and 100%. However, you will be able to check and keep track of your data usage via the MyDST app or mydst.dst.com.bn

Infinity SuperSpeed Add-On

1. What’s new with Infinity Add-Ons?

You can choose to upgrade your speed to 200Mbps, 300Mbps or 500Mbps to enjoy a faster speed experience for as low as $5 monthly.

2. Are the Infinity SuperSpeed Add-ons available for everyone?

The Infinity SuperSpeed Add-on is available for Infinity 38, Infinity 58, Infinity 78 and Infinity 98 only.

3. Where can I purchase the Infinity Add-ons?

You can purchase the Infinity SuperSpeed Add-on through the MyDST app, by calling our DSTCare 151 or 16888, or visit any DST Branches.

4. How will I know if my speed has been upgraded?

You will receive an SMS/Email confirmation from us once your speed has been upgraded or changed.

5. When will my new speed be activated?

Your speed will be activated on the 1st of the next month after your Infinity SuperSpeed Add-on has been confirmed.

6. What is the validity period of the Infinity SuperSpeed Add-on?

The Infinity SuperSpeed Add-on will be valid for one month, from the 1st until the end of the month. This add-on will be renewed automatically next month.

7. Will the Infinity SuperSpeed Add-on be auto-renewed every month?

Yes – your Infinity SuperSpeed Add-on will be renewed every 1st of the month.

8. Will I be able to cancel my Infinity SuperSpeed Add-on anytime and is it refundable?

Yes – you can unsubscribe to the add-on anytime through the MyDST app. When you unsubscribe, you will not be refunded but you can still experience the upgraded speed until the end of the month.

9. Where can I check my Infinity speed?

You can check your speed upgrade by doing a speed test at speedtest.net

You can check your upgraded data quota via the MyDST app. Your data quota upgrade will also be displayed in your bills.

10. How do I perform a speed test on my Infinity?

You will need to connect your computer to your Infinity router with a LAN cable and check your speed via speedtest.net. Checking your Internet speed is easy! Simply follow the steps below to perform the speed test:

a. Connect your computer to a LAN port on your modem using an Ethernet cable.
b. Open a web browser and go to http://www.speedtest.net/
c. When you open the website, it will automatically pick a server that is close to your location. If the server selected is far away, you can click ‘Change Server’ and select the one closest to you.
d. Click ‘Go’ to start your speed test.

Reminder, to get the most accurate results:

– Close any programs or apps on your computer that might be using the internet.
– If possible, pause any downloads or uploads.
– Ask others not to use the internet while the test is running.

This will help you see how fast your internet connection really is!

11. Will my data be affected when I subscribe to the Infinity SuperSpeed Add-On?

No – your data will remain unchanged. However, if you have purchased any add-on data before subscribing to the Infinity SuperSpeed Add-on, your add-on data will be removed.