Career in DST
DST wants talents who have the mindset to achieve great results of growth and innovation with us!
We want proactive, dynamic and out-of-the-box thinkers and doers to challenge horizons and bring Datastream Digital to great heights.
Unfortunately, there are no vacancies available at the moment.
Marketing Executive
The Marketing Executive will assist to execute marketing initiatives across all marketing channels with responsibilities as follows:
- Assist in planning and monitoring of initiatives for marketing channels as assigned.
- Be Marcomm’s point of contact for all marketing activities.
- Interact cross-functionally with business units including sales, marketing, and product owners.
- Ensure all marketing communications are in line with established brand guidelines (e.g., look and feel, tone of voice, etc.)
- Liaise with Go-To-Market (GTM) team members to ensure strategies and initiatives are in line with the overarching marketing roadmap.
- Responsible for the evaluation and tracking of all relevant comms activity for assigned marketing channels.
- Conduct post-campaign analysis to establish best practice messaging, execution & results.
Skills and Competencies:
- General marketing concepts
- Project, Vendor, and Event Management
- Brand and Communications
- Proficiency in Malay and English language (written and spoken)
- Strong interpersonal communication skills
- Excellent presentation and public speaking ability
Minimum Requirement:
- Minimum 1 year of experience in a Marketing role
- HND or ND with Business or Marketing is an advantage
- Qualifications in digital media or digital marketing is an advantage
- Must be Brunei Citizen or Brunei Permanent Resident
Closing date: Thursday, 16th December, 5 pm
Legal & Compliance Executive
DST is seeking to hire an apt and dynamic candidate who will function as the Legal and Compliance Executive. The job responsibilities will include:
- Assist with the provision of legal advice.
- Ensure compliance in accordance to applicable laws, regulations and guidelines.
- Facilitate the organisation’s implementation and effective management of its compliance programme.
- Efficiently communicate to various business units.
- Conduct effective gap analysis and compliance assessment.
- Draft and review DST’s policies, manuals, procedures, systems and control mechanisms.
- Ensure timely submission of regulatory compliance.
- Perform appropriate tests/reviews.
- Prepare reports for management.
- Ensure effective implementation of DST’s compliance training programme.
- Managing and liaison with external counsels.
- Other related tasks as assigned
Skills and Competencies:
- An understanding of the regulatory requirements and interpretation of rules and guidance issued by Brunei Darussalam Central Bank and other relevant authorities
- Strong attitude towards integrity and accountability
- Excellent interpersonal and communication skills
- A passionate and driven learner with a keen interest in communications, Fintech, digital innovation and technology
- Ability to work independently, proactive and able to adapt and multitask
- Proficient in CRM software, and MS Office Applications.
Minimum Requirement:
- Minimum of 1 year of experience in regulatory compliance and/or AML/CDD in the financial industry, banking, insurance, money lending, remittances services and capital markets.
- Bachelor’s Degree in a related field, preferably in law management, banking, finance or accounting.
- Professional accreditation or certification in Regulatory Compliance and/or AML/CDD will be an added advantage.
- Must be Brunei Citizen or Brunei Permanent Resident.
Closing date: Thursday, 16th December, 5 pm
Customer Experience Manager
The Customer Experience (CX) Manager will have the amazing role to champion the customer experience for Datastream Digital. In this role the CX Manager will have to ensure that each touchpoint across the customer journey is engaging, efficient and effective. This is done by:
- Understanding and owning the customer journey maps and experiences across all touch points.
- Developing and implementing tools and processes to understand customers better.
- Identifying metrics to track customer happiness, and ensure those metrics are linked to business outcomes.
- Ensuring that the experience of the customer is embedded in all decisions, designs and conversations.
- Developing and testing strategies to achieve the desired and intended customer experience.
- Guide customer operation teams in effective client issues resolution and escalations.
- Develop listening points in the customer journey, define segmentation of customer base and varying strategies and identify opportunities for continuous improvement.
- Continuously review and evolve the collection of customer process uses to track, oversee and organise every interaction between the customer and DST throughout the buyer lifecycle.
Skills and Competencies:
- Maintain a positive attitude focused on customer satisfaction.
- Goal and result-oriented.
- Strong attitude towards integrity and accountability.
- Excellent interpersonal and communication skills.
- Proficient in CRM software, and MS Office Applications.
- A team player with leadership skills.
- Able to handle complex situations and resolve issues.
- Superior product knowledge.
Minimum Requirement:
- 5 years relevant experience.
- Bachelor’s Degree or HND in related field of study
- Experience in customer service is an advantage
- Must be Brunei Citizen or Brunei Permanent Resident
Closing date: Thursday, 16th December, 5 pm
