With providing our customers with a better experience on the app and website, we have upgraded and added the features below;
1. View your Mobi and Freedom Plan
2. View your Usage History
3. View your Current Bill Status
4. Download your Bill Statements
You will still be able to manage your DST accounts with the existing features below;
1. Bill Payments
2. Easi Recharge
3. Purchase Add-On
4. Make Donations
5. Link Number(s)
1. You can securely download your Bill Statement in PDF format.
2. Under Usage Summary, you will be able to view your Internet and Voice Usage more clearly.
3. You will be able to view your bill status, whether it is Unpaid, Partially Paid or Paid.
4. You Plan will be visible on your MyDST homepage.
The features listed below have not been made available in the new version yet;
1. Easi Recharge History
2. Prepaid Usage History
3. Value Added Services (VAS) Subscription – Roaming
4. Loyalty Points Redemption
These features might not be available on the new app version but please rest assured that we are doing our best to give you the best app experience. Stay tuned!
If you have any feedback, please let us know by filling in the form here.
Yes, any services linked to your MyDST account will still linked as per the old version.
Follow the steps below to link your number(s);
1. Login to your MyDST account
2. On the sub menu, click ‘Add Service’
3. Select the ‘Service Type’ (e.g. Infinity)
4. Enter your DST number
5. Click ‘Continue’
6. An OTP (One-Time-Password) will be sent to you via;
• SMS for Easi and Mobi numbers
• Email for Freedom and Infinity numbers
7. Enter the OTP and click ‘Submit’ to verify your DST number.
You need to request via our DSTCare 151 to unlink your service(s) from your MyDST account.
Yes, you can link multiple numbers to your MyDST account.
No, ONE (1) number can be linked to ONE (1) MyDST account only.
1. Pay Bills
2. View Bill Statement
3. Download Bill Statement
4. View Current Bill Status
5. View your Plan
6. View Data Usage History
7. View Voice Call Details
8. Purchase Add-ons
*For Voice Call Details, it will only record usage details starting from 28th July 2021.
1. Purchase Easi Recharge
2. View Credit Balance
3. View Usage Summary
4. Purchase Add-Ons
No, you can login to the new version straight using your existing MyDST User ID.
1. On the login page, click ‘Forgot Your Password?’
2. Enter your existing MyDST User ID and click ‘Continue’
3. A Temporary Password will be sent to your registered email.
4. Enter the Temporary Password on the login page
5. Change the Temporary Password to your desired password and click ‘Update’
Kindly reset your password by following the steps below to continue using your MyDST account;
1. On the login page, click ‘Forgot Your Password?’
2. Enter your existing MyDST User ID and click ‘Continue’
3. A Temporary Password will be sent to your registered email.
4. Enter the Temporary Password on the login page
5. Change the Temporary Password to your desired password and click ‘Update’
We accept payments from valid Credit/Debit MasterCards and Visa cards.
Kindly contact our DSTCare 151 or visit our website at https://dst.com.bn/contact/ and tell us your MyDST account and payment details. Our team will be happy to assist you.
Follow the steps below to download your Bill Statements;
1. Click on ‘View Bill’
2. View Previous Bills
3. Select on the month of the bill statement that you want to download
4. Click view to allow download of the bill statement you want in PDF format.