6.1. The Subscriber agrees that:

6.1.1. The Subscriber shall register or re-register their EASI SIM Card as mandated by the relevant authorities.
6.1.2. The Subscriber is solely responsible for the use, maintenance, safekeeping and security of their EASI SIM card, including the management of credit top-ups, and shall comply fully with these Terms and Conditions. The Subscriber agrees to be solely liable for any loss, damage, or unauthorised use resulting from their failure to do so.
6.1.3. The Subscriber shall comply with DST’s Fair Usage Policy.
6.1.4. The Subscriber shall manage the validity of their EASI SIM card by recharging or topping up their EASI prepaid lin, as required. The Subscriber acknowledges that failure to maintain sufficient credit or renew the validity of their EASI SIM Card may result in the automatic deactivation of the EASI SIM card. The Service Provider shall not be held liable for any loss, inconvenience, or consequences arising from such deactivation.
6.1.5. Upon expiry of the EASI SIM card’s validity, the Service Provider reserves the right, where applicable, to deregister the Subscriber, repossess the associated EASI number, resell or reassign the number without further notice or liability.
6.1.6. All Data Add-On purchases, as stipulated in Clause 5.1, will be charged by automatic deduction from the Subscriber’s available credit balance. Such purchases are final, non-cancellable, and non-refundable, including in cases of accidental or mistaken purchases.
6.1.7. The Subscriber agrees to comply with mandatory regulatory requirements for the registration of all prepaid numbers at the point of purchase. Failure to register their EASI SIM card will result in suspension and deactivation of the number until registration is properly completed.
6.1.8. The Subscriber who fails to complete re-registration of their EASI SIM card within the prescribed timeframe will result in immediate suspension or termination of the affected EASI SIM card(s). Re-registration may be completed online, electronically or by physical verification at any of DST’s branches.
6.1.9. The Subscriber shall submit all documents and information required for initial registration or re-registration as specified by the Service Provider and in accordance with applicable regulations.
6.1.10. Termination resulting from failure to re-register is permanent. Any attempt to reactivate a terminated SIM card after the applicable due date will be treated as a new registration and will incur the applicable fees or charges prescribed by the Service Provider.
6.1.11. Individuals below the age of twelve (12) years are not required to re-register their own EASI SIM card. In such cases, the re-registration must be carried out by a parent or legal guardian on the child’s behalf. Upon reaching the age of twelve (12) and possessing valid identification, the individual shall independently update and re-register the SIM card in their name.
6.1.12. The Subscriber shall not transfer, sell, lend, rent, lease, or otherwise assign their EASI SIM card to any third party without the Service Provider’s written consent. Such actions are prohibited to prevent misuse, fraud, unlawful, unauthorised access or use. Any exception to this restriction shall require the Subscriber’s prior written consent and formal notification to the Service Provider.
6.1.13. In the event of a change in ownership of an EASI SIM card:

6.1.13.1. The existing (current) and new owner must be physically present at DST’s authorised branch to complete the de-registration and registration to the new owner;
6.1.13.2. Where applicable, at the time of registration, re-registration, KYC or eKYC verification, the individual submitting their personal information and valid identification documents to DST shall, upon successful verification and subject to applicable laws, be recognised as the registered user of the EASI SIM card.

The Service Provider shall ensure that all personal data collected and used for this purpose complies with the respective Personal Data Protection Order, including obtaining the individual’s informed consent and providing clear notice of the intended use of such data. Any dispute over registration or ownership may be reviewed and rectified upon receipt of valid supporting documentation.

6.1.14. If the Subscriber suspects that their personal details have been fraudulently used to register a EASI SIM card without their knowledge or consent, the Subscriber must promptly file a police report and notify the Service Provider and to take necessary remedial action.

6.1.15. If the Subscriber suspects that their EASI SIM Card has been used without their knowledge whether fraudulently or not, they must promptly file a police report and notify the Service Provider and to take necessary remedial action (if any).

6.1.16. The Service Provider reserves the right to suspend or reasonably terminate the Subscriber’s EASI SIM Card or the Agreement immediately, without prior notice, in the event of any breach by the Subscriber of these Terms and Conditions or of any obligations or duties under the General Terms. Such termination shall be without prejudice to any other rights or remedies available to the Service Provider under law or equity.

6.2. The Service Provider agrees that:

6.2.1. They shall only charge the Subscriber for successful calls made and received whether domestic or international at the rates outlined in Clause 4.1;
6.2.2. They shall not charge the Subscriber for use of any of its support line, customer care or operator services including but not limited to *100# *101# and *102# unless otherwise stated;
6.2.3. They shall provide the Subscriber an EASI SIM Card valid for so long as the Subscriber has prepaid for, according to the applicable rates and charges for Services rendered, including but not limited to local and international SMS, call time, minutes and data;
6.2.4. They will provide the Subscriber with international roaming capabilities (for applicable services) pre-activated on their prepaid SIM to be charged according to the rates of the used roaming Service.