24-Months Contract Plan
The Pocket WiFi is subjected to stock availability, while stocks last.
The Freedom Device Bundle is available with 24-months contract only.
For Walk-in purchases, the Pocket WiFi is available at all DST Branches except DST Temburong Branch.
Frequently Asked Questions
1. Is the Freedom device bundle available for everyone?
Everyone is welcome to sign up to our Freedom device bundle. This bundle is applicable for personal accounts only.
2. Which Freedom plans qualify for this bundle?
The Freedom device bundle is available with Freedom 28, Freedom 48, Freedom 68 and Freedom 88 only.
3. Is there a minimum contract period?
Yes – the contract period is 24 months.
4. How much is the cost to register for the Freedom device bundle?
The registration fee to sign up to our Freedom device bundle include:
5. When will my device be delivered?
Your device will be delivered to your doorsteps within 2 to 4 working days.
6. Are there any charges for the delivery service?
No, the delivery service is free of charge.
7. How long is the warranty period?
The warranty period for the Pocket WiFi is 3 months.
8. Where do I get help if there are issues with my device?
If you have encountered any issues with the device, you may visit your nearest DST branch for further investigation. The replacement of a faulty device will depend on the investigation result.
Note: If your Pocket WiFi is replaced with a new one, your warranty will automatically end.