The Easi registration exercise aims to ensure accurate customer records and protect mobile subscribers by preventing SIM cards from being fraudulently registered and used in their names.
The Easi registration exercise aims to ensure accurate customer records and protect mobile subscribers by preventing SIM cards from being fraudulently registered and used in their names.
Why is this important?
National Security Purposes
Verifiyng Each User
Prevent Identity Theft
Secure Personal Data
Why is this Important?
National Security Purposes
Verifying Each User
Prevent Identity Theft
Secure Personal Data
Register Your Easi Number Easily Today!
Guide to register through MyDST app
Register by visiting any DST Branches
DST Branches:
1. The Curve Complex
Unit A4, Ground Floor block A, The Curve, Lot 34397, Kg Pengkalan Gadong, Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
12:00 PM to 9:00PM
Friday
2:30 PM to 9:00 PM
Saturday–Sunday
12:00 PM to 9:00 PM
2. Airport Mall
Unit 1-3, & Unit 35,
Ground Floor,
Airport Mall,
Kg Jaya Setia, Berakas,
Bandar Seri Begawan BE 2713
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
09:00 AM to 09:00PM
Friday
09:00 AM to 11:00 AM
02:30 PM to 09:00 PM
Saturday–Sunday
09:00 AM to 09:00 PM
3. Gadong
Unit 1-16, 1-18 & 1-20 (Gdg 1),
1st Floor, Gadong Properties Centre,
Jalan Gadong, Bandar Seri Begawan, BE 4119
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
4. Yayasan SHHB
Unit 6, Block D, Ground Floor,
Yayasan Sultan Haji Hassanal Bolkiah Complex,
Bandar Seri Begawan BS 8711
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
9:00 AM–5:00 PM
5. Rimba
Unit EG07,
Rimba Point,
Tasek Rimba, BE 3319
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
09:00 AM to 09:00PM
Friday
09:00 AM to 11:00 AM
02:30 PM to 09:00 PM
Saturday–Sunday
09:00 AM to 09:00 PM
6. Tanjung Bunut
Unit No A1 & A2
Ground Floor & First Floor Block A, Tanjung Bunut Mukim Kilanas
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
7. Tutong
Unit 22 & 23,
Tutong Central Mall,
Tutong TA 1141
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
8. Brunei International Airport
Brunei International Airport
Bandar Seri Begawan,
Brunei Muara, BB2513
Opening Hours:
Monday to Thursday
9:00 AM–12:00 AM
Friday
9:00 AM to 11:00 AM
2:30 PM to 12:00 AM
Saturday–Sunday
09:00 AM to 12:00 AM
9. Temburong
Unit 1, Ground Floor,
Stoneville Hotel, Lot 1532
Bangar, Temburong,
Kampong Sungai Tanam Mukim Bangar,
Temburong,
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday–Sunday
Closed
10. Kuala Belait
Unit No. 14 & 15,
Ground Floor & 1st Floor,
Bangunan Hj Abd Karim bin Husin & Anak-Anak, Jalan Jaya Negara,
Kg Pandan, Kuala Belait
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
Register Your Easi Number Easily Today!
Guide to register through MyDST app
Register by visiting any DST Branches
DST Branches:
1. The Curve Complex
Unit A4, Ground Floor block A, The Curve, Lot 34397, Kg Pengkalan Gadong, Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
12:00 PM to 9:00PM
Friday
2:30 PM to 9:00 PM
Saturday–Sunday
12:00 PM to 9:00 PM
2. Airport Mall
Unit 1-3, & Unit 35,
Ground Floor,
Airport Mall,
Kg Jaya Setia, Berakas,
Bandar Seri Begawan BE 2713
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
09:00 AM to 09:00PM
Friday
09:00 AM to 11:00 AM
02:30 PM to 09:00 PM
Saturday–Sunday
09:00 AM to 09:00 PM
3. Gadong
Unit 1-16, 1-18 & 1-20 (Gdg 1),
1st Floor, Gadong Properties Centre,
Jalan Gadong, Bandar Seri Begawan, BE 4119
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
4. Yayasan SHHB
Unit 6, Block D, Ground Floor,
Yayasan Sultan Haji Hassanal Bolkiah Complex,
Bandar Seri Begawan BS 8711
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
9:00 AM–5:00 PM
5. Rimba
Unit EG07,
Rimba Point,
Tasek Rimba, BE 3319
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
09:00 AM to 09:00PM
Friday
09:00 AM to 11:00 AM
02:30 PM to 09:00 PM
Saturday–Sunday
09:00 AM to 09:00 PM
6. Tanjung Bunut
Unit No A1 & A2
Ground Floor & First Floor Block A, Tanjung Bunut Mukim Kilanas
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
7. Tutong
Unit 22 & 23,
Tutong Central Mall,
Tutong TA 1141
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
8. Brunei International Airport
Brunei International Airport
Bandar Seri Begawan,
Brunei Muara, BB2513
Opening Hours:
Monday to Thursday
9:00 AM–12:00 AM
Friday
9:00 AM to 11:00 AM
2:30 PM to 12:00 AM
Saturday–Sunday
09:00 AM to 12:00 AM
9. Temburong
Unit 1, Ground Floor,
Stoneville Hotel, Lot 1532
Bangar, Temburong,
Kampong Sungai Tanam Mukim Bangar,
Temburong,
Negara Brunei Darussalam
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday–Sunday
Closed
10. Kuala Belait
Unit No. 14 & 15,
Ground Floor & 1st Floor,
Bangunan Hj Abd Karim bin Husin & Anak-Anak, Jalan Jaya Negara,
Kg Pandan, Kuala Belait
Opening Hours:
Monday–Thursday
9:00 AM to 4:00 PM
Friday
9:00 AM–11:00 AM
2:30 PM–4:00 PM
Saturday
9:00 AM–4:00 PM
Sunday
Closed
Frequently Asked Questions
1. Why are Easi mobile prepaid SIM cards being regulated?
Mobile prepaid SIM cards are being regulated to ensure genuine and accurate customer records are kept. This regulation helps us to improve service quality, enhance security and prevent SIM cards from being fraudulently registered and used in their names.
2. Why is it mandatory to register the Easi SIM cards?
All mobile prepaid SIM card customers must register their numbers as directed by the Authority for Info-communications Technology Industry of Brunei Darussalam (AITI).
The re-registration process requires customers to complete a Digital Identity (eID) verification. This initiative, in collaboration with AITI and Datastream Digital Sdn Bhd (DST), aims to protect customer data privacy, maintain accurate records, and prevent cybercrime.
3. When will the Easi registration exercise start?
The Easi registration will start from 2nd January 2025 until 31st December 2025.
4. Will all Easi customers need to register their Easi number on 2nd January 2025?
No, the re-registration exercise will be conducted in batches. Each customer will receive an SMS notification when it is their turn to re-register.
5. Can I register before my assigned batch?
Yes, you can register at any time via the MyDST App or by visiting the nearest DST branch.
6. Will I still be able to use my Easi number if I have not registered within my assigned timeframe?
If you fail to register within ninety (90) days of the specified timeframe, your number will be deactivated.
Starting from Day 61, there will be a thirty (30) days grace period given for you to register. During this period, all chargeable services (such as outgoing calls, SMS, Internet data access, and value-added services) will be suspended.
For clarification:
– You are given exactly 90 days to complete your re-registration.
– After 60 days, all chargeable services will be suspended if you have not completed your re-registration.
– After 90 days, your Easi number will be deactivated if you still have not completed your re-registration.
7. If I have multiple Easi numbers, do I need to register all of them?
Yes, you will need to register all your Easi numbers within the assigned timeframe.
8. How do I register my Easi number?
You can register your Easi number easily online through the MyDST app or if you prefer to have assistance, you can head over to any DST branches.
9. I am currently not in the country and will miss my registration deadline. What should I do?
You can easily register your Easi number online through the MyDST app anytime, anywhere.
However, if you are not able to register online, you must appoint a representative to complete the verification process on your behalf at any DST branches. Your appointed representative would need to bring supporting documents which includes an authorisation letter, original and valid identity card of your representative and a signed copy of your valid identity card.
10. What identification documents do I need to complete my Easi registration?
a) Brunei Citizens and Permanent Residents:
– Valid original yellow identity cards; or
– Valid original Brunei Military or Police Personnel Identity card; or
– Valid original Purple identity cards for permanent residents
b) Foreign Workers:
– Valid original green identity card; or
– Valid original passport and employment pass
c) Local Businesses:
– Letter of authorisation from the business owner(s)
– Registered Company: Form X and Notice of Situation of Registered Office
– Sole Proprietors or Partnerships: Certificate of Registration 16 & 17
11. Can I use a photocopied identity document to register my Easi number?
No, only valid and original identity documents are accepted during the registration process.
12. What should I do if I lose my Identity card during the registration period?
If your Identity card is lost or stolen, you need to report it to the police immediately. You must obtain a replacement Identity card before proceeding with the registration process.
Please visit the nearest DST branch to notify us of the incident, and provide supporting documents such as the police report and receipt for the replacement Identity card. Note that passports cannot be used as a substitute for your Identity card.
13. What if I plan to sell or give away my mobile prepaid SIM card?
It is strongly advised not to sell, rent, lease, or transfer your mobile SIM card to another user to prevent fraudulent use.
If you wish to transfer ownership, both you (the current owner) and the new owner must visit a designated branch in person to complete the deregistration and new account registration processes.
14. Do I have to pay for registration?
No, there will be no charges for registration.
15. What should I do if I have any complaints or inquiries?
For any complaints or inquiries, you can contact our DSTCare 151 for assistance.
1. Kenapa Kad SIM prabayar perlu dikawal?
Tujuan kad SIM prabayar dikawal adalah untuk memastikan rekod pengguna yang disimpan adalah sahih dan tepat. Peraturan ini membantu kami untuk meningkatkan kualiti perkhidmatan, memperkukuhkan keselamatan, dan juga mencegah kad sim awda daripada digunakan untuk sindiket penipuan.
2. Kenapa pendaftaran kad SIM Easi adalah mandatori?
Semua pelanggan kad SIM prabayar adalah dimestikan untuk mendaftar seperti yang diarahkan oleh Pihak Berkuasa Industri Teknologi Info-komunikasi Negara Brunei Darussalam (AITI)
Proses pendaftaran ini memerlukan pengguna untuk melengkapkan pengesahan Identiti Digital (eID). Inisiatif ini dijalankan dengan kerjasama pihak AITI dan Datastream Digital Sdn Bhd (DST) bertujuan untuk melindungi data pengguna, mengekalkan rekod yang tepat dan juga mencegah sindiket penipuan.
3. Bila latihan pendaftaran Easi ini akan bermula?
Pendaftaran kad SIM Easi ini akan dilaksanakan secara berperingkat mengikut giliran yang akan bermula pada 2 Januari 2025 sehingga 31 Disember 2025
4. Adakah semua pelanggan Easi perlu mendaftar nombor Easi mereka pada 2 Januari 2025?
Tidak, latihan pendaftaran ini akan dijalankan secara berperingkat. Setiap pengguna akan menerima notifikasi SMS apabila tiba giliran mereka untuk mendaftar.
5. Bolehkah saya mendaftar sebelum giliran dan dari tempoh masa yang ditetapkan untuk saya?
Ya, awda boleh mendaftar melalui aplikasi MyDST atau mengunjungi cawangan DST pada bila-bila masa.
6. Dapatkah kad SIM Easi saya digunakan sekiranya saya masih belum membuat pendaftaran pada masa yang ditetapkan?
Tidak. Semua kad SIM prabayar yang tidak didaftarkan semasa tempoh 90 hari yang ditetapkan akan ditamatkan. Tempoh lanjutan selama 30 hari akan diberikan mulai hari ke-61, di mana semua perkhidmatan yang berbayar (iaitu panggilan dan SMS, data internet dan perkhidmatan tambah nilai) akan digantung.
Contoh adalah seperti berikut:-
– Setiap kad SIM prabayar telefon bimbit akan diberikan tempoh selama 90 hari untuk mendaftar semula.
– Selepas 60 hari dari hari pertama tempoh masa yang diberikan, semua perkhidmatan yang berbayar (iaitu panggilan dan SMS, data internet dan perkhidmatan tambah nilai) akan digantung sekiranya kad SIM tidak didaftarkan semula.
– Selepas 90 hari dari hari pertama tempoh masa yang diberikan, kad SIM prabayar yang tidak didaftarkan semula akan ditamatkan.
7. Sekiranya saya mempunyai lebih daripada satu kad SIM Easi, adakah saya perlu membuat pendaftaran bagi kesemua kad SIM tersebut?
Ya, setiap kad SIM Easi prabayar telefon bimbit adalah dikehendaki untuk di daftar.
8. Bagaimana cara saya membuat pendaftaran nombor Easi saya?
Awda boleh mendaftar nombor Easi awda dengan mudah secara dalam talian melalui aplikasi MyDST atau jika awda memperlukan bantuan, awda boleh mengunjungi cawangan DST.
9. Saya pada masa ini berada di luar negeri dan akan terlepas giliran saya untuk membuat pendaftaran. Apakah yang patut saya lakukan?
Awda boleh membuat pendaftaran melalui aplikasi MyDST pada bila-bila masa.
Walau bagaimanapun, jika awda tidak dapat mendaftar secara dalam talian, awda perlu melantik wakil untuk mengunjungi cawangan DST. Untuk melengkapkan proses pengesahan awda, wakil yang di lantik perlu membawa dokumen sokongan termasuk surat wakil, kad pengenalan wakil yang asli serta salinan kad pengenalan awda yang telah ditandatangani.
10. Apakah dokumen pengenalan yang perlu disediakan untuk pendaftaran Easi?
a) Bagi Warganegara Brunei dan Penduduk Tetap:
– Kad pengenalan berwarna kuning yang asal dan masih sah; atau
– Kad pengenalan ABDB atau Polis yang asal dan masih sah; atau
– Kad pengenalan berwarna ungu yang asal dan sah untuk Penduduk Tetap
b) Bagi Warga Asing:
– Kad pengenalan berwarna hijau yang asal dan masih sah; atau
– Paspot atau pas kerja asal dan masih sah.
c) Bagi Syarikat – Syarikat Tempatan:
– Surat kebenaran dari pemilik Syarikat.
– Syarikat berdaftar: Borang X dan Notice of Situation of Registered Office
– Pemilik Tunggal ataupun Perkongsian: Sijil Pendaftaran 16/17
11. Bolehkah saya menggunakan dokumen salinan/fotokopi?
Tidak, hanya dokumen asal yang diterima.
12. Apakah yang perlu saya lakukan jika saya kehilangan kad pengenalan saya semasa tempoh pendaftaran?
Kad Pengenalan yang hilang atau dicuri hendaklah dilaporkan segera kepada pihak Polis. Pengguna hendaklah mendapatkan penggantian kad pengenalan sebelum mendaftar semula.
Awda boleh mengunjungi mana-mana cawangan DST untuk memaklumkan pihak DST di atas kejadian tersebut beserta mengemukakan dokumen sokongan seperti laporan polis dan resit penggantian kad pengenalan. Untuk makluman, Paspot tidak dapat digunakan sebagai ganti dokumen pengenalan.
13. Apa yang perlu saya lakukan jika saya merancang untuk menjual atau memberikan kad SIM saya?
Adalah sangat disarankan agar awda tidak menjual, menyewa, menyewakan, atau memindahkan SIM kad mudah alih awda kepada pengguna lain untuk mengelakkan penyalahgunaan.
kedua-dua pengguna asal dan baharu hendaklah datang ke cawangan penyedia perkhidmatan telefon bimbit masing-masing untuk menjalani proses pendaftaran dan penukaran hak milik.
14. Adakah saya perlu membayar untuk membuat pendaftaran?
Tidak ada sebarang caj untuk membuat pendaftaran.
15. Apa yang perlu saya lakukan jika saya mempunyai sebarang aduan atau pertanyaan?
Awda boleh menghubungi DSTCare 151 untuk sebarang aduan atau pertanyaan.