Frequently Asked Questions
1. When will the planned maintenance take place?
The planned maintenance by UNN will take place on 2nd November 2021, from 1:45 am until 3:30 am
2. Will any services be affected during this maintenance?
Data services will be affected during the period of this maintenance.
3. Who will be affected during this maintenance?
Easi, Mobi and Freedom customers will be affected during this maintenance.
The scheduled time impacted are as per below;
- Freedom Data Service | 1:45 am until 2:00 am
- Mobi Data Service | 2:00 am until 2:20 am
- Easi Data Service | 2:20 am until 3:30 am
4. Will I still be able to check my remaining credit balance, etc. during this maintenance?
Yes, USSD and MyDST services will be unaffected during this maintenance.
5. Will I still be able to pay my bills during this maintenance?
Yes, MyDST services and other payment channels will be unaffected during this maintenance.
6. Will I still be able to register to DST services during this maintenance?
Yes, you can still register to any of our services via our website at dst.com.bn during this maintenance.
7. Is there any other way I can stay connected during this maintenance?
As an alternative, you can still stay connected by connecting to any WiFi based services.
8. For any inquiries, who can I contact?
You can contact us via our website at dst.com.bn/contact, call or DSTCare 151 or DM us on our Social Media for any further inquiries or clarifications.