Infinity 98 – 3 Months Trial FAQ

1. What is the current promotion available for existing Infinity 78 subscribers?

Infinity 78 subscribers will be upgraded to Infinity 98 for a period of 3 months. During this promotion, Infinity 78 subscribers can enjoy faster Internet speed of up to 50Mbps and a data worth of 1300GB for the price of $78  monthly.

Plan

Infinity 78

Infinity 98

Monthly Subscription

$78

$78 (3 Months Promotion)

Monthly Voice Subscription

$10

$10

Speed

20Mbps

50Mbps

Data

1000GB

1300GB

2. When will this promotion end?

This promotion will be valid from 1st July 2021 until 30th September 2021, and it will only be applicable for Infinity 78 subscribers.

3. How can I apply for this promotion?

Your Infinity 78 will automatically be upgraded to Infinity 98 for 3 months.

4. How will I know if my Infinity 78 plan has been upgraded to Infinity 98?

You will receive an email notification and you can also check via the MyDST app or mydst.dst.com.bn

5. Do I need to pay when I subscribe to this promotion?

No additional payment is required, you will continue to pay $78 throughout this promotion.

6. Will I be able to permanently upgrade my plan to Infinity 98?

Yes, you can. However, your plan will only be upgraded to Infinity 98 permanently once the promotion ends on 30th September 2021. On 1st October 2021, your subscription will be $98 monthly and additional deposit applies.

7. What will happen once this promotion ends?

You will be given the option to either upgrade to Infinity 98 and pay $98 monthly or continue to subscribe to Infinity 78.

8. Once the promotion ends, can I change my Infinity plan to other Infinity plans?

Yes, you can. However, a downgrade fee will apply if you choose to downgrade your plan to either Infinity 38 or Infinity 58.

9. How can I upgrade or downgrade my Infinity plan once the promotion ends?

You can request to change your plan once the promotion has ended either at any DST branches, via DSTCare 151 or email our Infinity team at infinity.digital@dst.com.bn. Please use your registered Infinity email address when you make the request.