INFINITY with TP-Link Tapo camera

No one’s home? No worries! This is where the smart camera function comes in. TP-Link Tapo Camera will help you to keep an eye on what matters most by capturing every detail in crystal-clear.

Check out what we offer below:

Infinity 58 Infinity 98 Infinity 148
Monthly Subscription $58 $98 $148
Voice $10/month $10/month $10/month
Contract 24 months  24 months 24 months
Speed 50 Mbps  50 Mbps 100 Mbps
Installation Free Free Free
Device Bundle TP-Link Tapo C100 – 1 Unit TP-Link Tapo C200 – 1 Unit
TP-Link Tapo C310 – 1 Unit
TP-Link Tapo C200 – 3 Unit
TP-Link Tapo C310 – 1 Unit

Terms & Conditions:

• Subject to stock availability

Frequently Asked Questions

Infinity Contract Plan: TP-Link Tapo Camera

1. What is the Infinity with TAPO Camera Bundle?

When you subscribe to either Infinity 58, Infinity 98 or Infinity 148, you can bundle your plan with the TAPO Camera. There are THREE (3) TAPO Camera offered with this bundle; TP-Link TAPO C100, TP-Link TAPO C200 and TP-Link TAPO C310. Different plans will have different sets of camera model(s).

2. Is this Infinity Bundle an ongoing promotion?

Yes, this Infinity Bundle with TAPO Camera will be available starting from 26th May 2021 onwards, while stock lasts.

3. Is this bundle available for everyone?

No, this bundle is only available for New and Port-In (Switch to DST) subscribers only. Applicable for Personal Accounts only.

4. Will I be subscribed to a contract period?

Yes, the contract period for this bundle is 24 months.

5. Is this bundle applicable to all Infinity plans?

No, this bundle is only available for Infinity 58, Infinity 98 and Infinity 148.

6. What TAPO Camera models will I get with the Infinity Bundle?

Please refer below for the TAPO Camera models you will get depending on which Infinity plan you choose;

For New Registration:

Plan Offer Contract Period
Infinity 58 TP-Link TAPO C100 – 1 Unit 24 months
Infinity 98 TP-Link TAPO C200 – 1 Unit
TP-Link TAPO C310 – 1 Unit
24 months
Infinity 148 TP-Link TAPO C200 – 3 Unit
TP-Link TAPO C310 – 1 Unit
24 months

For Port In:

Plan Normal Device Bundle Promotion (Additional Device)* Contract Period
Infinity 58 TP-Link TAPO C100 – 1 Unit TP-Link TAPO C200 – 1 Unit 24 months Contract
Infinity 98 TP-Link TAPO C200 – 1 Unit
TP-Link TAPO C310 – 1 Unit
TP-Link TAPO C200 – 1 Unit 24 months Contract
Infinity 148 TP-Link TAPO C200 – 2 Units
TP-Link TAPO C310 – 1 Unit
TP-Link TAPO C200 – 2 Units 24 months Contract

*TAPO Port In Promotions
• Promotion period: 27th May 2021 to 31st July 2021.
• While stock last.
• Additional Devices will be given on top of the Infinity with TAPO Camera Bundle as part of the Port-In (Switch to DST) Promotion.
• Additional Devices for Port-In subscribers will no longer be applicable once the promotion period ends (this will dependent on the stock availability).

7. How much does it cost to subscribe to this bundle?

Please refer to the table below for the registration fees to our Infinity plans;

Infinity 58 Infinity 98 Infinity 148
One-Month Advance Rental $58 $98 $148
Deposit Brunei Personal: $58
Foreign Personal: $100
Brunei Personal: $98
Foreign Personal: $100
Brunei Personal: $148
Foreign Personal: $148
Voice $10/month $10/month $10/month
8. What document(s) do I need to subscribe to this bundle?

You will need to provide your valid Identification Card (IC) to subscribe to DST.

9. Are there any specific requirements to Switch to DST?

If you are currently in a Postpaid plan from other service provider and planning to subscribe to our Infinity service, please make sure you do not have any overdue outstanding bill (outstanding more than 30 days) with your current service provider. You can still subscribe to our Infinity service if your outstanding bill is still not due (meaning outstanding less than 30 days).

10. Can I still request to Switch to DST if the number is not under my name?

No, the account holder must be the one to make the request to Switch to DST.

11. How do I make a request to Switch to DST from my current service provider?

You can submit your Switch to DST and subscribe to our Infinity service request via our website at www.dst.com.bn/switch-to-dst/

12. Can I change my plan when I Switch to DST?

Yes, you can only choose between Infinity 58, Infinity 98 and Infinity 148 that is offered by DST for this promotion.

13. How will I know that my existing home Internet has been successfully Switched to DST?

You will receive a call from our Infinity Activation Team, and they will request for you to share the OTP code from the SMS notification sent to your mobile phone. Once that is successful, you will be able to enjoy our Infinity service. Please note that you will experience a 3-hour Internet downtime during this process.

14. What happens to my value-added services from my previous service provider once I have successfully Switched to DST?

All your value-added services from your previous service will be void. However, you can subscribe to any of the value-added services offered by DST.

15. Can I still use my current service provider’s service during the wait/transition time?

Yes, you will still be able to use the service provided by your current service provider. However, you will be liable to pay for the service you have used during this period to your current service provider.

16. Do I need to contact my current service provider to terminate my existing mobile service subscription before Switching to DST?

No, you don’t have to contact your current service provider. Once you’ve submitted your ‘Switch to DST’ form, DST will arrange to disconnect your subscription with your current service provider for you.

17. Will there be any circumstances where DST will decline my Switch to DST request?

Yes, there are a few possible reasons as to why your request can be rejected. The reasons being:
1. Your Identity Card (IC) was not properly uploaded.
2. The details you have submitted does not match with the details from your current service provider.
3. You still have an outstanding bill with your current service provider.
4. You are still tied to a contract with your current service provider.

18. Is there a warranty for the device? If yes, how long is the warranty period?

Yes, the warranty period for the device is 1 year.

19. What should I do if I have encountered any issue with the device bundle?

If you encountered any issues with the device, you may visit your nearest DST branch for further investigation. The replacement of faulty devices will depend on the investigation result. Please be informed that if your device is replaced, your warranty will automatically end.