When you Switch to DST and subscribe to either Infinity 58 or Infinity 98 starting from 18th September 2020, you will receive a Mi TV Box for Infinity 58 and a Deco M5 for Infinity 98 for free once your Infinity has been successfully activated.
The Infinity Bundle is an ongoing promotion which is on a first come first serve basis starting from 18th September 2020, while stock lasts.
No, the Infinity Bundle is available for port-in (or Switch to DST) subscribers only. Applicable for Personal Accounts only.
Yes, the contract period for the Infinity Bundle is 24 months for both devices.
No, the Infinity Bundle is applicable for Infinity 58 and Infinity 98 only.
|Infinity 58||Mi TV Box||24 months contract|
|Infinity 98||Deco M5||24 months contract|
There are no charges when you switch your number from one service provider to another. However, you will need to pay for the registration fees for your Infinity subscription. Please refer below for the registration fees:
|One-Month Advance Rental||$58||$98|
|Deposit||Brunei Personal: $58
Foreign Personal: $100
|Brunei Personal: $98
Foreign Personal: $100
You will need to provide your valid Identification Card (IC) to Switch to DST.
If you are currently in a Postpaid plan from other service provider and planning to subscribe to our Infinity service, please make sure you do not have any overdue outstanding bill (outstanding more than 30 days) with your current service provider. You can still subscribe to our Infinity service if your outstanding bill is still not due (meaning outstanding less than 30 days).
No, the account holder must be the one to make the request to Switch to DST.
You can submit your Switch to DST and subscribe to our Infinity service request via our website at www.dst.com.bn/switch-to-dst/
Yes, you can only choose between Infinity 58 and Infinity 98 that is offered by DST for this promotion.
You will receive a call from our Infinity Activation Team, and they will request for you to share the OTP code from the SMS notification sent to your mobile phone. Once that is successful, you will be able to enjoy our Infinity service. Please note that you will experience a 3-hour Internet downtime during this process.
All your value-added services from your previous service will be void. However, you can subscribe to any of the value-added services offered by DST.
Yes, you will still be able to use the service provided by your current service provider. However, you will be liable to pay for the service you have used during this period to your current service provider.
No, you don’t have to contact your current service provider. Once you’ve submitted your ‘Switch to DST’ form, DST will arrange to disconnect your subscription with your current service provider for you.
Yes, there are a few possible reasons as to why your request can be rejected. The reasons being:
1. Your Identity Card (IC) was not properly uploaded.
2. The details you have submitted does not match with the details from your current service provider.
3. You still have an outstanding bill with your current service provider.
4. You are still tied to a contract with your current service provider.
Yes, the warranty period for the device is 1 year.
If you encountered any issues with the device, you may visit your nearest DST branch for further investigation. The replacement of faulty devices will depend on the investigation result. Please be informed that if your device is replaced, your warranty will automatically end.